INSTITUTION OF THE HUMAN RIGHTS OMBUDSMAN OF BOSNIA AND HERZEGOVINA 7.3.5. Education ..................................................................................................................... 73 7.3.6. Status rights of convicted persons ............................................................................... 74 7.3.7. Transfer and conditional release .................................................................................. 75 7.3.8. Communication with outside world............................................................................. 77 7.3.9. Visit to Public Health Institution “Psychiatric Hospital Sokolac” .............................. 79 VIII THE RIGHTS OF THE CHILD ....................................................................................... 81 8.1. Best interest of the child..................................................................................................... 82 8.2. Violence against children ................................................................................................... 82 8.2.1. Special report on the ban of physical punishment of children in Bosnia and Herzegovina ........................................................................................................................... 84 8.3. Children on the move ......................................................................................................... 87 8.4. Protection of children in administrative and court proceedings ........................................ 88 8.5. Health care of children ....................................................................................................... 90 8.6. Education ........................................................................................................................... 92 8.7. Rights of children with special needs/disabilities in psychophysical development........... 94 8.8. Juveniles in conflict with the law ....................................................................................... 96 IX RIGHTS OF PERSONS WITH DISABILITIES ............................................................... 98 9.1. Situation in the Institute for the Care of Mentally Disabled Children and Youth Pazarić ................................................................................................................................................. 100 9.2. Rights of persons with disabilities in the field of social protection ................................. 102 9.3. Institute for Medical Expertise of the Federation of Bosnia and Herzegovina ................ 106 9.4. Financing and operation of associations of persons with disabilities .............................. 108 9.5. Education of persons with disabilities ............................................................................. 110 9.6. Public transportation accessibility ................................................................................... 112 X DISCRIMINATION ............................................................................................................. 114 10.1. Overview - a comparison with the previous period ....................................................... 115 10.2. Ensuring effective internal anti-discrimination procedures ........................................... 116 10.3. Zero tolerance policy for acts of sexual and gender based harassment ......................... 117 10.4. Individual examples of general interest ......................................................................... 118 10.4.1. Mobbing ................................................................................................................... 118 10.4.2. Age Discrimination .................................................................................................. 119 10.4.3. Victimization ........................................................................................................... 121 10.4.4. Discrimination based on the use of language and script.......................................... 122 10.5. Women's Rights ............................................................................................................. 125 10.5.1. Violence against women .......................................................................................... 127 10.6. Unequal treatment of spouses and partners in exercising the right to a family pension 129 10.7. Minorities ....................................................................................................................... 130 XI COOPERATION WITH THE MEDIA ............................................................................ 133 XII COOPERATION WITH BODIES, INSTITUTIONS, NGOs AND THE CIVIL SECTOR .................................................................................................................................... 135 12.1. Co1operation with authorities and institutions in Bosnia and Herzegovina .................. 135 12.2. Collaboration with international organizations and institutions and submissions to the committees .............................................................................................................................. 139 XIII OMBUDSMEN'S RECOMMENDATIONS .................................................................. 146 ANNEX I BUDGET REVIEW FOR 2019. ............................................................................. 171 ANNEX II OVERVIEW OF OBLIGATIONS UNDER FREEDOM OF ACCESS TO INFORMATION ACT 2019 .................................................................................................... 172 ANNEX III TABLE OF STATISTICAL INDICATORS ..................................................... 178 4