    team decision, who will this include? How will you define and prioritise client needs (health, social, welfare, legal etc.?) Once you have decided which individuals fit your service definition of ‘torture survivor and their family members’, how will you prioritise who you will offer a service to (e.g. those with urgent health needs or risks, those who are at risk of self-harm, harm against others, suicide, neglect, young people in need of protection, those at risk of homelessness, those in detention, removal/deportation etc.). Will you see all those who fit your service/centre criteria? If demand outstrips your service resources, will you have a waiting list? How will you operate a waiting list and monitor changing circumstances of those on your waiting list and changing prioritisation? If you decide not all individuals who fit your service criteria (all or some criteria) can be offered a service, how will you decide who you will turn away, and to where? In making such organisational decisions it is good practice to consider:  The remit and organisational priorities of the service/centre  Availability of resources and skills and appropriately qualified staff  Availability of alternative, appropriate services (State, NGO etc.) where some survivors or their families could receive a service In deciding what aspects of client details are registered, each service will have its own system. In some services there may be an initial referral form with key details which the service/centre needs to register the individual and to make an initial decision about whether to see the person or not. Some services may decide on key information they need to register at an initial assessment (using what is sometimes called an ‘intake assessment form’). Some services may have a further full, holistic assessment registration form. Each service/centre will make organisational decisions as to what is the best system and what the key information the centre/service needs. Client information commonly registered by rehabilitation centres/services is presented below: Types of information to include for client registration The different types of information to include for client registration, and to help decide if the client fits the service priorities could include:                 Client’s service identification number Client name, date of birth, gender, address Country of origin Ethnicity, religious background, first language Nationality Legal status (citizen, refugee, asylum seeker, IDP, unknown) Relationship status (married/civil partnership, widowed, divorced, separated, living together, unknown) Education level (primary, lower secondary education, upper secondary education, post-secondary, non-tertiary education, tertiary/higher education) Occupation Current employment status (unemployed, part-time, full- time, unknown). If unemployed: reason Monthly income (in local currency) Type of housing/accommodation Housing condition (poor, moderate, good, excellent) Number of people living in the house Number of minors living in the same house 17