Number in 2016 (Jan. – Nov.) 1066 Length of response time 0-30 days Number in 2015 (Jan. – Nov.) 1135 % 2016 28.30% % 2015 27.23% 30-60 days 830 22.03% 691 16.57% More than 60 days 1188 31.54% 1761 42.24% Response pending 563 14.95% 448 10.75% Cases not taken up 120 3.18% 134 3.21% Total 3767 100% 4169 100% 50.33% of letters in 2016 were replied to in less than 60 days. In 2015, this rate was 43.80%. The average response time in 2016 was 52 days (i.e. 1.7 months). In 2015, this response time was 68 days (i.e. 2.2 months). Even if they have fallen significantly in 2016, reducing these response times further is still a priority and efforts to this effect will be maintained in 2017. 3.2.2 Verifications with the authorities In view of the institutions concerned and the issues raised in the cases referred 30 , requests for observations and documents are, in most cases, sent to prison directors and physicians working in health blocks and regional mental health departments for prisons (SMPR). Category of authorities called upon as part of the verifications 30 Type of authority referred to Number of referrals Percentage 2016 Percentage 2015 Head of institution 466 66.95% 65.55% Prison director 411 (59.05%) Director of a hospital facility 28 Director of a CRA 17 Police station 8 Director of a LRA/ZA 1 Other director 1 Medical staff 102 14.66% Physician in charge of health block, SMPR 95 (13.65%) Hospital doctor 5 CRA Doctor 2 Decentralised management 35 5.03% DISP 21 (3.02%) Prefecture 6 ARS 4 Other 4 SPIP 33 Satellite office 23 DSPIP 10 See above, analysis of the cases referred to the CGLPL 109 4.74% 17.68% 6.86% 3.13%