3.2 The consequences 3.2.1 Overall data Type of letters sent Type of action taken Total 2016 (Jan.-Nov.) Percentage 2016 Percentage 2015 Referral of case to the authority by letter 691 26.43% 30.75% Number of on-site verification reports sent 5 0.20% 0.16% 696 26.63% 30.91% Request for details 837 32.02% 29.39% Information 778 29.76% 28.19% Other (consideration for visit, passed on for reasons of competence 29, etc.) 176 6.73% 6.52% Lack of competence 127 4.86% 5% Sub-total 1918 73.37% 69.09% TOTAL 2614 100% 100% Verifications (Article 6-1 of the Act of 30 October 2007) Sub-total Responses given to letters not having given rise to the immediate opening of an inquiry As part of the verifications undertaken, the CGLPL sent the following letters between 1 January and 30 November 2016: - 696 letters to the authorities concerned (as compared to 980 in 2015); - 588 letters to persons having referred cases, informing them of the verifications conducted (843 in 2015); - 521 letters to authorities to which the cases were referred, informing them of actions taken in order to follow-up on the verifications (892 in 2015); - 406 letters to persons having referred cases, informing them of actions taken in order to follow-up on the verifications (683 in 2015); - 421 reminder letters (499 in 2015); - 253 letters to persons having referred cases, informing them of reminders issued (291 in 2015). The CGLPL thus sent 4,803 letters between January and November 2016 (as compared to 6,372 in 2015), i.e. an average of 437 letters per month (as compared to 531 in 2015). Time required for responses (to letters received between 1 January and 30 November 2016) As at 30 November 2016, the CGLPL had replied to 398 letters of referral addressed to it during 2015 (i.e. 12.91% of its replies) and to 2,685 letters that arrived in 2016 (i.e. 87.09% of its replies). As at 30 November 2015, the CGLPL had replied to 665 letters of referral addressed to it during 2014 (i.e. 18.54% of its replies) and to 2,922 letters that arrived in 2015 (i.e. 81.46% of its replies). 29 Including 66 to the Defender of Rights and 2 to other authorities. 108