(IND) officer who is familiar with the case at hand waits on the stairs to the aircraft until the actual moment of departure, in order to deal with any last-minute applications for admission. However, the authorities indicate that they are not ready to act on the CPT’s recommen­ dation concerning the setting up of a “last call procedure” before disembarkation in the country of destination. Report on the ad hoc visit to Spain in July 2014 and response of the Spanish authorities As regards medical/nursing coverage, the authorities indicate that they are acting upon the Committee’s recommendations, both to ensure the presence of medical/nursing staff from the time of departure from the detention location, and to ensure better communication of medical information between all the health-care professionals involved in the process (including in the detention centres and on board the aircraft). As regards a pre-departure medical examination carried out at the detainee’s request and “fit to fly” certificates, the authorities comment that these are not standard procedures and further state that they adhere to the International Air Transport Association guidelines (i.e. that all passengers are fit to fly in principle unless there are medical reasons to the contrary). The authorities also react positively to the CPT’s comment expressing the need for a fully-equipped emergency kit on board every official flight. 54. At the Zona Franca CIE, allegations of both physical ill-treatment and verbal abuse of detained persons by specific police officers were received, and at the Aluche Centre, allegations of insults by police officers were heard. The CPT recommends that the Spanish authorities act to eradicate physical illtreatment at the Zona Franca CIE and remind staff at both centres that foreign nationals should be treated with respect. Further, in the light of the frequent acts of violence and intimidation among persons detained at the Zona Franca CIE, the Committee urges the Spanish authorities to establish and implement an anti-violence strategy. By contrast, at Aluche, violence among detainees was appropriately managed. Moreover, the authorities also highlight their efforts to ensure a better exchange of knowledge and experience, including training, between KMAR escorts and the special escort teams of the DV&O agency (De Dienst Vervoer en Ondersteuning). Report and response published in February 2015 (CPT/Inf (2015) 14 and CPT/Inf (2015) 15) General Report of the CPT, 2015 ► Page 24 (treatment of foreign nationals in the Aluche (Madrid) and Zona Franca (Barcelona) detention centres for foreigners (CIEs) and treatment of irregular migrants attempting to enter the enclave of Melilla) In the report, the CPT welcomes the adoption of Royal Decree 162/2014 of 14 March 2014, which introduces several changes to improve the functioning of the CIEs such as specialised compulsory staff training modules, judicial supervision and an increase in the period of outdoor exercise for detained persons. However, the report is again critical of the carceral environment at both CIEs (e.g. barred windows, gated corridors and cells) which is inappropriate for persons detained under aliens legislation. Recommendations are made to address this situation and to ensure that foreign nationals held in multiple-occupancy