3.4.2. Material conditions The arresting unit is housed in a separate building in the Clinical Centre, which is physically secured with a fence and barbed wire. There are several rooms in the building: 1 office/main room, 1 reception room - waiting room for convicts brought from the Idrizovo Penitentiary only for inspection and control - expanded with a kitchenette and a place for storing food for officials and the assistant; 1 clinic in which a convict with open treatment /assistant sleeps, 1 room for rest of officials and storage for additional needs, as well as “hospital” rooms for 24 hours stay of the treated convicts, 1 of which is for women. During the inspection of the premises where the convicts were accommodated, broken and dysfunctional doors were noticed in the hospital rooms, wet walls, beds with old mattresses and pillows, without bedding, covered with worn out blankets and personal towels, unhygienic, with large dark stains from old blood and with an unpleasant odour. The hygiene of the hospital rooms is maintained by the convicts themselves, who are accommodated in them with hygienic utensils and means provided by the responsible officials. Due to the danger of abuse and possible poisoning, especially of convicted persons who manifest suicidal behaviour or have made such allegations, it was recommended to take special care of the type of hygiene products given to convicted persons. The rooms are lit with neon lights and heated by central heating, and the room temperature was satisfactory. The rooms have large windows and enough daylight. They are blocked at the bottom, and there are bars on the outside. There is no special emergency call or signalling system in the premises, nor is there any video surveillance installed, forcing convicts housed in hospital rooms to shout and knock on doors to make contact with an official. Hospital rooms are not equipped with radio, television, board games, regular newspapers, books, etc., and convicts do not have the opportunity to walk outside the hospital room, that is, outside the department building. There are no special rooms for visiting a lawyer, family, etc. in the building, and when there are visits by the family, it is done in the presence of an official from the prison police. 3.4.3. Healthcare During the visit, the NPM team concluded that the healthcare of convicts is realized in several ways, as follows: • Outpatient examinations and outpatient interventions (first and control ones), when the convicted person is brought and returned to the Idrizovo Penitentiary, in an official vehicle and with official escort from the Institution where he/she was sent. www. ombudsman.mk 135