OSCE/ODIHR Opinion on the Law of the Republic of Lithuania on the Seimas Ombudsmen 4. Verbal or written applications of complainants, which contain not complaints about officials but requests for explanations, other information or requested documents, etc. shall not be treated as complaints. Article 14. Requirements of Complaint 1. The following shall be stated in the complaint: 1) the addressee - the Office of the Seimas Ombudsmen (the Seimas Ombudsman); 2) full name and address of the complainant; 3) full names and positions of the officials against whom the complaint is filed, the institution or agency in which they are employed; 4) a description of the decision or actions complained about, the date and the circumstances under which they have been performed; 5) a formulated request addressed to the Seimas Ombudsman; 6) the date on which the complaint has been drawn up and the complainant’s signature. 2. Attached to the complaint may be: 1) a copy of the contested decision; 2) the available evidence or its description; 3. Non-compliance with the form of the complaint prescribed by paragraph 1 of this Article or failure to present the required particulars may not be grounds for refusing to investigate the complaint, except for anonymous complaints and n cases where the investigation may not be opened due to insufficiency of facts of the matter, while the complainant fails to submit the facts on the Seimas Ombudsman’s request or in case the text of the complaint is illegible. Article 15. Time Period for Filing a Complaint The deadline for filing complaints shall be one year from the commission of the act complained about or adoption of the contested decision. Complaints filed after the deadline shall not be investigated unless the Seimas Ombudsman decides otherwise. Article 16. Anonymous Complaints Anonymous complaints shall not be investigated unless the Seimas Ombudsman decides otherwise. 26