npm annual report 2016 / observations and recommendations • The unit has a practice of recording meetings between a child and a social worker and the way the meetings carried out. The Deputy-Ombudsman concidered that this is a good practice and promotes the realisation of the child’s rights. • The staff were unsure of how requests for access to a document should be processed. The unit received general guidance related to correct practices during the visit. When a child leaves substitute care, the daily notes made on the child in the unit are usually destroyed by order of the municipality that placed the child in care, rather than filed in the municipal archive. • As a spot check, one decision to restrict a child’s freedom of movement was analysed. Shortcomings were found in it: the section on hearing the interested parties did not relate the content of the hearings or the views expressed. The manner in which the interested parties were informed of the decision, the date of the decision, or the party issuing the decision had not been recorded in the decision. The instructions for appealing the decision were also incorrect. The unit was provided with guidance related to correct procedures. Nuorisokoti Hovila • The institution has a practice of recording meetings between a child and a social worker and the way the meetings are carried out. The Deputy-Ombudsman concidered that this was found a good practice and promotes the realisation of the child’s rights. • The seclusion room did not have a call button, and a child placed in it had to draw the staff ’s attention by knocking on the door or the wall. The Deputy-Ombudsman’s view was that an isolation room should have an alarm system. Comment: The Deputy-Ombudsman was informed during the visit that an alarm system is about to be installed in the isolation room as part of the youth home’s new call system. The new system will make it possible to install an alarm device both in the isolation room and in each young person’s room. 47