30 NORWEGIAN PARLIAMENTARY OMBUDSMAN National Preventive Mechanism ANNUAL REPORT 2017 Ullersmo Prison, Juvenile Unit East and gives particular cause for concern since these inmates are juveniles. It emerged that it varied whether the juvenile inmates were given the opportunity for outdoor exercise every day. A contributory cause of this was that the outdoor area was so poorly lit that the prison did not consider outdoor exercise in the afternoon sufficiently secure during the winter months. There were a total of 3 visiting rooms at the juvenile unit. They were all sparsely furnished and not very welcoming. Juveniles under the age of 18 had the opportunity to call their next of kin and friends for a total of one hour per week. This is half the telephone time that juvenile inmates at Bjørgvin prison are allowed. Ila Detention and Security Prison 6–9 March 2017 The prison has 124 places divided between 12 sections and 230 employees. More than half of the places are adapted for inmates sentenced to preventive detention. Main findings Only two of the sections at Ila Detention and Security Prison had a toilet or shower in the cells. Inmates had limited access to toilets at night. In practice, most inmates therefore chose to urinate in the sink. Several inmates also stated that they had defecated in the rubbish bin. Inmates complained about poor air quality in several sections, and that it was especially cold in Section H in winter. The inmates largely gave the impression that they felt safe. However, views differed somewhat between inmates in the different sections, and there had been episodes where particular groups of inmates had been harassed. The prison stated that it had a zero-tolerance policy to harassment and bullying, and that immediate action was taken in such cases. Inmates who stated that they did not feel safe mentioned low staffing levels in particular, which led to fewer staff being present in the common areas. It seems clear that there were persons in Section G with severe mental health problems whose condition had deteriorated during their imprisonment. The prison had made great efforts to have individuals in long-term isolation transferred to mental health care