Working method and organisation 15 External experts The NPM has the possibility to call in external expertise for individual visits. External experts are assigned to the NPM's visit team during the preparation for and execution of one or more visits. They can also help to write the visit report and provide professional advice and expertise to the visit team. In 2017, the NPM was assisted by external experts during seven visits. — External experts are assigned to the NPM's visit team during the preparation for and execution of one or more visits. — External experts in 2017 PLACE VISITED EXTERNAL EXPERT Stavanger University Hospital, Alta Youth Centre and Aleris Alta Harald Aasen, specialist psychologist, psychology adviser to the Norwegian Board of Health Supervision Akershus University Hospital, Ålesund Hospital and Åna Prison Joar Øveraas Halvorsen, psychologist, PhD in clinical adult psychology Oslo University Hospital, section for psychosis treatment, Gaustad Gøril Westborg Smiseth, specialist psychologist New work tool In 2017, the NPM has started using a new internal work platform. The purpose of the new work platform is to ensure better continuity and flexibility throughout the work process and to be able to share and systematise information more expediently within the organisation. The work platform is used in connection with every visit, from its announcement, to planning, systematising information, writing reports, and in the subsequent follow-up. The platform also contains a knowledge library. The development and testing of this platform over the course of the year has also enabled the NPM to review a number of work processes.