National dialogue Dialogue with the authorities In 2017, the Parliamentary Ombudsman has had meetings with the Ministry of Health and Care Services and the Ministry of Justice and Public Security where a number of its findings and recommendations from its prevention work were discussed. The Ombudsman also attended the Directorate of Norwegian Correctional Service's conference for heads of units on 4 December, where he gave a talk on complaint cases and the Ombudsman’s preventive work in the Correctional Service's area of responsibility. The follow-up work after the publication of reports is another important part of our dialogue with the authorities. This mainly involves the places visited, but some issues are also raised with the responsible directorates and ministries. Read more about the follow-up of recommendations from visits on page 51. Information work In May 2017, the Parliamentary Ombudsman launched its new website. Statements on complaint cases and reports from visits are the main focus of the new website, as they constitute the core of the Parliamentary Ombudsman’s work. A separate page on the torture prevention mandate has been retained in the new website, so that all the information relating to this work can be found in one place. Information about the visits, visit reports, presentations and articles about the NPM’s activities are published here. A separate page has also been created aimed at children and young people. 61 Some of the Ombudsman’s communication materials have been revised and updated and given a design in line with the Ombudsman’s new graphic profile from 2016. A new brochure has been prepared about the Ombudsman’s functions, and a new brochure and poster on the preventive work have been prepared for use in connection with visits. In autumn 2017, the Parliamentary Ombudsman started using an electronic newsletter to share information about reports, statements and other matters. A number of the reports from the preventive visits have been sent as newsletters to a growing number of subscribers. The Ombudsman has also commented on a number of the reports from the preventive visits in the media.

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