27 The Public Defender (Ombudsman) conducts external oversight of the MIA. There is internal oversight by the General Inspection department of the activities of officers of the Ministry of the Interior (MIA) including police officers. General Inspection is directly accountable to the MIA and is responsible for investigating offences committed by the police and carrying out disciplinary action. The Prosecutor General is competent to deal with complaints against the police involving criminality and it is possible for citizens to make a complaint to this office. against police officers’ actions to a superior official, procurator or the court. The Public Defender (Ombudsman) is mandated to monitor human rights and investigate allegations of abuse and can make non-binding recommendations to law enforcement agencies to investigate human rights cases. ethics, discipline, failure in service duties, and some criminal acts. The Public Defender can recommend to the General Inspection Department that it investigate a case where the police do not react to a human rights violation or abuse their power, but this is not binding. The Prosecutor General is required by law to open an investigation when it receives information about a possible violation, even if from an anonymous source. If prosecutors conclude after investigation that charges are not warranted, their decision can be appealed to a higher level but only within the office. Section 57(1) of the 2013 Police Law of Georgia states that the activities of a police officer are controlled by the General Inspection Department.