Offenders should, where appropriate, make restitution Governments should make restitution where public officials are at fault Financial compensation should be made available from the offender or, if not available, from the State Police shall be trained in the needs of victims, and should be provided with guidelines to ensure proper and prompt aid Human Rights Practice All police officials · · · · · Inform all victims, in clear and understandable language, of available legal, material, medical, psychological and social assistance, and, if they so desire, put them directly in contact with such assistance Keep a roster of contacts to hand, with all information on available services for assistance to victims Carefully explain to victims their rights, their role in legal proceedings, the scope, timing and progress of such proceedings, and the disposition of their cases Provide transportation to medical services, and to the victim’s residence, and offer to check the security of the premises and to patrol the area Enrol in victim-assistance training 53

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