ANNUAL REPORTOF UKRAINIAN PARLIAMENT COMMISSIONER FOR HUMAN RIGHTS • CHAPTER 1 32 unsettled issue of payment of housing subsidy accrued but not paid to the recipient due to his/ her death, although according to Article 1227 of the Civil Code #435-IV of 16 January 2003, amount of salary, pension, scholarship, alimony, temporary disability benefits, compensation for injury or other damage to health, other social benefits that were due to the deceased person but who did not receive them when alive are transferred to the members of his/her family, and in their absence, are part of the inheritance. While considering the citizens’ appeals, the Commissioner revealed the problem of arrears in payment of housing subsidy for purchase of liquefied gas, solid and liquid household fuel. Example While a solid fuel subsidy was awarded to citizen P. from Kirovohrad oblast in January 2019, she only received it in April 2019 after she applied for protection of her rights to the Commissioner and the Commissioner submitted the respective request to the Department of Social Protection of the Population of Kirovohrad State Oblast Administration. This problem is confirmed by data published on the official web-portal of the State Statistics Service of Ukraine13. During the monitoring visits to the social protection bodies of the city of Kyiv, a number of shortcomings in the implementation of the housing subsidy legislation were identified, in particular related to: • lack of information exchange between social protection bodies and the State Border Guard Service of Ukraine and the Ministry of Justice of Ukraine; • lack of automated exchange of information between social protection bodies and organizations providing housing and utility services and lack of responsibility for violation of the deadlines for providing information; • failure to fund the cost of sending notifications on the awarding of a housing subsidy and updating on the changes in its provision; • unresolved issues of timely payment of housing subsidy in cash by the facilities of JSC “UkrPoshta;” • failure to provide the commissions with guidelines on applying the provisions of the Regulation on the provision of subsidies for their equal application. The Commissioner has repeatedly submitted relevant proposals on addressing these and other issues to the Ministry of Social Policy, but they were not taken into account, in particular when drafting a new version of the Procedure for Allocation of Housing Subsidies approved by the Resolution of the Cabinet of Ministers of Ukraine #807 of 14 August 2019 “On Amendments and Declaring Invalid Certain Resolutions of the Cabinet of Ministers of Ukraine,” effective since 1 October 2019. 13 As of 01 April 2019, the debt on the payment of housing subsidy for the purchase of liquefied gas, solid and liquid household fuel amounted to UAH 350,625,500; as of 01 May 2019 – to UAH 425,189,600; as of 01 June 2019 – to UAH 179,261,500; and as of 01 November 2019 – to UAH 10,500; www.ukrstat.gov.ua/express/expr2019/04/53.zip, www.ukrstat.gov.ua/express/expr2019/11/158.zip.