CHILD SPECIFIC INDICATORS OF VISIT C. CONTACT WITH THE OUTSIDE WORLD Do children have adequate access to communication with the outside world? ASK: Children | Staff | Director | Parents OBSERVE: ʺʺ Visiting room, see whether it allows privacy, contact and unrestricted communication ʺʺ Location of the telephone and the computer see whether privacy is respected in these areas ʺʺ Availability of communication material (paper, pen, envelopes, stamps, internet) and information sources (newspapers, periodicals, publications, radio, television, and computer) CHECK: ʺʺ Means of communication with families, friends and other persons, defence counsel or representatives of any lawful club or organisation in which the juvenile is interested (by telephone, correspondence, internet, visits) ʺʺ Access to these means of communication and conditions of communication (unrestricted, private, schedules, cost, open air, etc.) ʺʺ Visits schedules and modalities (when, where, who, how often) ʺʺ Register of visits, see whether visits are regular and frequent (in principle once a week and not less than once a month) ʺʺ Register of communication, see whether phone calls and letters (sent and received) are regular and frequent (in principle at least twice a week with the person of his or her choice) ʺʺ Register of entries and exits, see how often and for how long children have been allowed to go out with permission (for educational, vocational or other important reasons such as preparing their reintegration) or on holidays ʺʺ Restrictions to communicate and receive visits, see whether they are legal (ie necessary for the requirements of continuing criminal investigations, maintenance of good order, safety and security, prevention of criminal offences and protection of victims of crime) and whether they still allow an acceptable minimum level of contact. ʺʺ Accessibility to press (articles, newspapers, periodicals, publications, etc.), media (radio, television, internet) and information in general from the outside world ʺʺ Quality of contacts, communication and information ʺʺ Existence of disciplinary measures that could suspend / withdraw the contacts with the outside world Specific group: Foreign nationals children CHECK: ʺʺ Visits and other forms of contacts with the outside world, see whether the allowed forms of contacts are compensating for their social isolation 127 5