54 6. Focal points of the visits conducted within the powers of the NPM dissatisfied with the circumstances and/or conditions of their work, may vent their frustration on their subordinates or on persons deprived of their liberty, being otherwise at their mercy. In order to recognize and/or prevent such situations, my colleagues examine whether the staff members of the given place of detention have the proper skills and if they have access to professional training necessary for the prevention of ill-treatment,102 and how accessible and efficient supervision is. When examining the premises, furnishing, and equipment of the places of detention, the visiting delegations also inspect the rooms designated for the personnel, including locker rooms, bathrooms, dining rooms, recreational rooms and restrooms. 6.9. Complaints mechanism In Hungary, everyone has “the right to submit, either individually or jointly with others, written applications, complaints or proposals to any organ exercising public power”.103 Keeping in mind Article 4.2 of the OPCAT, stipulating that deprivation of liberty means any form of detention or imprisonment or the placement of a person in a public or private custodial setting which that person is “not permitted to leave at will by order of any judicial, administrative or other authority”, I consider places of detention as organs exercising public power. One of the most efficient ways of eliminating or preventing ill-treatment is if the personnel of the place of detention learns about the placementor treatment-related grievances of the persons deprived of their liberty as soon as possible, investigates those grievances within a reasonable period of time, and takes the measures necessary to remedy them.104 Considering the vulnerable situation of persons deprived of their liberty and their worries about possible sanctions, I expect the places of detention to provide the opportunity to submit anonymous petitions. At every place of detention, my colleagues examine the ways in which the persons deprived of their liberty may lodge their complaints, the way the personnel registers those complaints, and the means by which the complaints are inquired into and the complainants are informed of the results. 102 103 104 See also Articles 10 and 16 of the Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment, promulgated by Law-decree 3 of 1988. See Article XXV of the Fundamental Law. See also Articles 13 and 16 of the Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment, promulgated by Law-decree 3 of 1988.

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