HUMAN RIGHTS AND THE OSCE
1
OSCE COMMITMENTS AND PRECEDENTS
2
HUMAN RIGHTS VIOLATIONS BY THE STATE
AND OTHER ENTITIES
3
WHAT IS AN INDIVIDUAL COMPLAINT?
4
INTERNATIONAL HUMAN RIGHTS STANDARDS
5
HOW TO CONDUCT AN INTERVIEW
6
INVESTIGATION
7
REPORTING
8
DOMESTIC REFERRALS
9
OSCE INTERVENTIONS
10
TECHNICAL ASSISTANCE
11
INTERNATIONAL REFERRALS
12
THE ODIHR’S ROLE IN INDIVIDUAL COMPLAINTS
13
THE BASIC PRINCIPLES OF MONITORING
A1
CHECKLIST OF INFORMATION MISSIONS
SHOULD OBTAIN ON AN INDIVIDUAL COMPLAINT
A2
SAMPLE INDIVIDUAL COMPLAINT FORM
A3
DRAFT LETTERS OF RESPONSE TO A COMPLAINT
A4
7