POLICE-RELATED ACTIVITIES OF FIELD OPERATIONS SOUTH-EASTERN EUROPE From 20 November to 13 December, the Mission facilitated five workshops on hate speech for around 100 KP officers from all police regions. The workshops brought together police investigators and community policing officers to broaden their knowledge on local and international legislation, human rights standards applicable to hate speech, and discuss the difference between hate speech and hate crime. The workshops additionally focused on providing a concise overview of hate speech in relation to cases described as hate speeches. Participants actively engaged in detailed and productive discussions, and were able to identify the distinction between freedom of expression and hate speech in line with international human rights standards at the conclusion of workshops. On 29 and 30 November, the Mission supported the final review workshop of an inter-institutional agreement between the MoIA, KP, the Prosecutor’s Office and KJC in addressing hate crimes. In line with international human rights standards and existing domestic legal framework, all four entities provided their inputs on the document focusing on their roles and responsibilities in recording hate crimes. Following this workshop, the representing parties will present the document to their institutions for final approval in early 2018. As a result of continuous Mission advocacy, the MoIA is expected to nominate a focal point on hate crimes, who will serve as a co-ordinator of the working group established to execute the agreement and activities, in order to further improve the recording of and response to hate crimes. Specialized Investigations Units / Forensics From 7 to 9 November, the Mission facilitated a research visit  to the Swedish Police in Stockholm for five KP representatives on video analysis and mobile phone forensics. Participants learned how the Swedish police collects, processes and analyses the video material obtained from crime scenes, public transportation surveillance cameras, private security and other surveillance cameras. Moreover, the study group learned about the hardware and software employed by the Swedish Police for such purposes, as well as the process of extracting and recovering information from cellular phones in accordance with forensic standards. From 29 November to 1 December, the Mission facilitated a research visit for five senior Kosovo Agency on Forensic (KAF) officials to the Croatian Forensics Institute in Zagreb. Accompanied by the Mission, the delegation included the Chief Executive Officer, Director of the DNA Department and quality assurance officers of the KAF. During the visit, the delegation met with their Croatian counterparts and discussed potential co-operation opportunities in terms of specialized and advanced forensics science training. Furthermore, both institutes discussed obtaining international accreditation for services delivered to the law enforcement and judicial authorities, and agreed on the need and mutual benefits in supporting one another in future accreditation processes. The delegation also visited the Croatian forensics laboratories of biology and toxicology. From 5 to 7 December, Mission representatives took part in the workshop in Tirana for reviewing the KAF Development Strategy 2016-2020. Senior KAF officials, MoIA political and legal advisors, and international experts gathered in this workshop to identify achievements and deficiencies in the implementation process of this strategy for 2017. Specific consideration was given to the assessment of objectives related to development of human resources and improvement of KAF’s technical capacities to perform forensic examinations. In conclusion, the working group drafted an evaluation report with conclusions and recommendations for further implementation of the strategy in 2018. Activities Related to Threats Posed by Criminal Activity Organized Crime From 23 to 26 October, following a series of working group meetings to draft the Strategy and Action Plan against Organized Crime 2018-2022, the Mission also attended the workshop in Albania to finalize this strategy, facilitated by the EU Office in Kosovo. Members of all relevant local institutions and international stakeholders assembled to thoroughly discuss the content of the draft strategy, and determine its strategic and specific objectives, as well as to ensure activities in its action plan comply with international standards. The Mission played an active role in finalizing the document, by providing valuable comments and inputs during all working sessions, as well as in addressing certain deficiencies encountered in the previous strategy. Criminal Investigations and Analysis From 23 to 26 January, the Mission organized a training course on NVivo13 software for six KP analysts, which equipped them with knowledge in entering, researching and analysing various intelligence items using a computeraided methodology. This training module enhanced skills of the analysts to draft a Serious and Organized Crime Threat 13 NVivo software supports qualitative and mixed methods research. It is designed to help organize, analyze and find insights in unstructured or qualitative data like: interviews, open-ended survey responses, articles, social media and web content. 65