8 | The fire cadets of the islands of LollandFalster’s fire department is a programme for vulnerable 10- to 18-year-olds. 18/01225 Is it all right for the municipality to cease the payment of cash benefit because a citizen is paid compensation for pain and suffering after a work-related accident? Initially, a recipient of cash benefit did not get a reply to this question when he appealed against the municipality’s decision to the Social Appeals Board. This was because the man had lodged the appeal too late, and the Social Appeals Board declined to consider the case. If you have your own means of support, you cannot usually receive cash benefit. However, this does not apply to compensation for pain and suffering after a work-related injury. Therefore, the Ombudsman sent the man’s complaint to him on to the Social Appeals Board in order for the man to get a reply as to whether the decision was wrong. In that case, this could be a reason to disregard the expiry of the deadline for appeal. The Social Appeals Board now assessed that there was an evident error in the municipality’s decision. Therefore, the decision was reversed so that the compensation was no longer included in the calculation on whether the cash benefit was to cease. In 2018, the Ombudsman processed close to 100 complaints against decisions about social payments and sent approx. a quarter of them on to the authorities for a more detailed response. A number of the cases forwarded by the Ombudsman to authorities for their detailed response end up with a different outcome. 18/03865 A 14-year-old boy, who was placed outside the home, called the Ombudsman institution and said that he would like to stay the night at his grandmother’s when he visited her. The staff member at the Ombudsman institution, with whom the boy spoke, telephoned the municipality and passed on the boy’s wish. Subsequently, the boy wrote to the Ombudsman institution that he was dissatisfied with a number of things. Among others, that the municipality did not consider him old enough to manage his contact with his family. The Ombudsman institution sent the boy’s points of complaint on to the municipality and informed him that he could contact the Ombudsman institution again if he did not receive a reply from the municipality, or if he was dissatisfied with the reply. When children contact the Ombudsman’s Chil­ dren’s Division, it is especially important that they be sent in the right direction. Often it is the municipality which has to get involved. 18/00852 When is a residence permit revoked if you leave Denmark? A citizen asked the Ombudsman a number of questions on the interpretation of a provision in the Aliens Act. The Ombudsman replied that his jurisdiction does not extend to issuing general legal statements which are not connected to his processing of a complaint about a particular matter of the public administration. The citizen could contact the Ombudsman again if he had an enquiry about a specific case. The Ombudsman’s core task is to ensure that the authorities treat citizens in accordance with applicable law. Typically, he does so by reviewing specific decisions which citizens have received.