Summaries of selected statements | 83 ments on case processing set out in the Public Administration Act and the Access to Public Administration Files Act. These included the requirements to give grounds for decisions and guidance on appeal and the duty of registration. The Ombudsman recommended that the Ministry of Higher Education and Science take steps to ensure that the Agency organised its processing of applications to comply with the requirements of administrative law. In addition, the Ombudsman stated that he assumed that provisions on the earliest date on which an application could be submitted – which were published solely on the authorities’ websites and mentioned in ‘minSU’ – would be stipulated in an executive order. Ministry of Foreign Affairs No statements on cases concluded in 2018 have been published. Ministry of Immigration and Integration The following statements on cases concluded in 2018 have been published: 2018­9. Incorrect guidance on www.borger.dk1 about right to cash benefit or integration benefit Following press coverage about allegedly misleading guidance on www.borger.dk about the right to cash/ education benefit or integration benefit, the Ombudsman opened a case on his own initiative with the Ministry of Immigration and Integration and the Agency for Digitisation about the guidance. The Ombudsman stated that it was regrettable that the guidance on www.borger.dk only became correct after he had contacted the authorities. At the time of the press coverage and the Ombudsman’s letter asking the authorities for statements on the matter, it was stated on the relevant page of www.borger.dk that www.borger.dk (i.e. the Agency for Digitisation) was responsible for the content of the page. However, the Ombudsman found that in a situation such as the present, the primary responsibility for initiating revisions of information on www.borger.dk in connection with, for instance, changes in legislation and practices had to rest with the authority which has the remit for the relevant area, in this case the Ministry of Immigration and Integration. The purpose of guidance on www.borger.dk is to give citizens an overview and coherence in their digital communication with the public sector. However, the Ombudsman pointed out that, in addition, the work of the individual municipalities with their own websites would presumably be easier if – when choosing to provide information about the law in an area – they could provide correct information via a link to www.bor­ger.dk. 2018-14. Refusal to read out internal e-mail which had been read out previously in another context The special advisor to the Minister for Immigration and Integration read out an internal e-mail during a telephone conversation with a Member of Parliament from the Minister’s party. The purpose of his reading out the e-mail was to help the Member of Parliament as he was to take part in a television debate about the issue which was the subject of the e-mail. When a citizen who took an interest in the issue subsequently asked to have the e-mail read out as well, his request was refused. The Ministry disagreed with the man that it was required under the principle of administrative law on equality to read out the e-mail to him. The Access to Public Administration Files Act does not govern questions of entitlement to obtain information verbally from authorities, for instance by having documents which are exempt from access read out; 1) A common public-sector portal providing a single point of access to the authorities’ digital self-service solutions and information about public authorities and services