noisy discomfort attributed to operations to collect waste eco points, between seven and
seven and fifteen in the morning, behind five residential buildings.
It was found that the vehicles complied with the legal requirements for noise emissions. Nonetheless, this State body suggested the reweighting of collection times to the
Intermunicipal Services, which agreed to delay the collection, at 8:00 am whenever possible, instructing the services accordingly.
•
Case Q-1080/14
Entity addressed: Municipality of Torres Vedras
Date: 2016.03.17
Subject: Municipal Cemetery – use of public domain - charges – principle of adequacy
Status: Accepted
The Ombudsman received a complaint against the charge of annual fees for the use of
a Cemetery facility, requested at the end of the year.
The Municipality informed that the fees were charged in accordance with the cemetery regulation in force, which provided the same annual fee, whether the use of the space
in the cemetery occurred for few days or all over the year. Considering that the charges
should be just-enough to generate revenue required for provision of public service, the
Ombudsman suggested the amendment of the cemetery regulation. The Municipality
accepted the suggestion and initiated the proceeding in order to revise the rule and to fix
the amount of the fee according to the period of the occupation.
•
Case Q-4795/14
Entity addressed: Lisbon Municipality
Date: 2016.05.24
Subject: Maintenance works. Failure to act
Status: Suggestion accepted
The Ombudsman pursued with resilience the monitoring of the housing and social
situation of an elderly person who lived as a single occupant in a residential building in
the center of Lisbon where the necessary and obligatory maintenance works were not
carried out.
| 111
Select target paragraph3
Connect to a paragraph
Connect to an entity
Disable highlights
Add to table of contents