The number of complaint procedures concerning the delay in the assessment of disciplinary procedures by the Councils of Deontology of Portuguese Bar Association showed a slight increase compared to 2015 (from 24 to 26). Also in disciplinary matters, there were six complaint procedures on the performance of enforcement officers. Road safety As outlined above, in 2016, 133 complaint procedures referring to problems arising from, in decreasing order, the prosecution relating to Road Traffic Offences (57), the issuing or renewal of driving licenses or the performance of driving schools (33), the traffic signs and road and transport planning (17) and, finally, 26 complaints procedures on matters falling under the category of «other road safety issues». In this thematic area, the Ombudsman issued two recommendations (Recommendation No. 2/A/2016(30) e Recommendation No. 3/A/2016(31)) where were targeted entities, respectively, the Mayor of Lisbon and the National Director of PSP. The complaint procedure which culminated in these positions pertained to the delay of the police forces intervention following the illegal parking of a combustion vehicle in an electric vehicle supply terminal. The investigation undertaken concluded that: i) the issue of the removal of improperly parked vehicles in electric vehicle supply terminals, initially cause of contention, is legitimized by the correct use, in those locations, of the legally provided signs; ii) the verification of excessive response times, involving the removal of vehicles in the city of Lisbon (especially when human resources affected by the PSP and the Municipal Police are in question). In this context, it has appeared impracticable that the individual who presented the complaint is forced to remain in the location for excessively long periods and without being safeguarded the reinstatement of legality. The Ombudsman recommended not only the regulation of parking, but also the registration of all active points of supply of electric vehicles in the municipality of Lisbon, thus reinforcing the response capacity of the supervising entities. It also considered to be necessary a coordinated action between the main entities that regulate and supervise the parking in the council area, therefore being urgent the joint articulation of PSP, EMEL and the Municipal Police, in situations of illegal parking in particularly dangerous locations or involving a serious disturbance to traffic. In view of the above, the Ombudsman recommended to the Mayor of Lisbon that steps should be taken to determine the car parking signalling at all points of supply of electric vehicles in the municipality of Lisbon, as well as an inventory of the terminals in the city, in accordance with the provisions of the legal regime of electric mobility. (30)  See positions adopted 2016, pp. 159-165. (31)  See positions adopted 2016, pp. 165-171. | 55