2.7.3.2. Compensatory monitoring measures In January of the reporting year, before the high numbers of refugees coming to and through Austria, a commission observed that, in the course of a compensatory monitoring measure, persons who were not entitled to stay in Austria were being required to leave the train at the main train station in Vienna. Despite the very cold temperatures in January 2015, the persons detained had to wait 20 minutes in the open until a means of transportation was available to bring them to the police detention centre. The NPM criticised the long waiting time and proposed that arrangements for a means of transportation be already made while on the train in order to shorten the waiting time at the train station. In addition, it was proposed that a heated room be made available at the main train station so that the persons detained can pass the time until they are picked up in a warm place and be shielded from the glances of curious onlookers. Detained persons not to be “put on display”  Transportation for refugees must be arranged in a timely manner to avoid stays in the train station’s main hall.  A heated room at the Vienna main train station should be set up for compensatory monitoring and control activities 2.7.4. Positive observations The commissions observe many demonstrations, raids, events, football games and forced returns within the scope of theirs competencies. As in the reports of previous years, the commissions also reported positive findings in 2015. At almost all football games and targeted campaigns, the police officers conducted themselves in a highly professional manner. At the great Vienna Derby and the European Cup match between Rapid Vienna and Ajax Amsterdam, the police acted appropriately and deescalated the situation. When persons were detained, the officers’ treatment of the detainees was consistently correct. Football games and targeted campaigns At many demonstrations, the police prevented demonstrators and counter-demonstrators from meeting by changing the march route on short notice. At the same time, the police attempted to avoid escalation by applying the 3 D strategy used so successfully during EURO 08 (Dialogue – De-escalation – Drastic Measures). Potential troublemakers were expelled. The police accompanied the demonstration in a loose formation without shields and helmets at a generous distance from the protest march. This tactic allowed the demonstrations to proceed smoothly. In comparison to the previous year, police loudspeaker announcements were more audible, e.g. when the crowd was being encircled. Improvements with respect to demonstrations 153