ANNEX II List of recommendations by the Austrian Ombudsman Board and its commissions I. INSTITUTIONS AND FACILITIES Infrastructural fixtures and fittings HOSPITALS / PSYCHIATRIC INSTITUTIONS AND FACILITIES  The configuration of the space and the organisational procedures in psychiatric institutions can contribute significantly to the prevention of violence and aggression. INSTITUTIONS AND FACILITIES OPERATED BY CHILD AND YOUTH WELFARE AUTHORITIES  Facilities operated by child and youth welfare organisations must be fully accessible. POLICE DETENTION CENTRES / POLICE STATIONS  The toilet areas in the cells for multiple inmates must be structurally separated.  Cells for multiple inmates without (fully) walled-in toilet areas may not house more than one inmate until they have been renovated.  Social areas must be created for inmates serving an administrative penalty.  Police detention centres must be cleaned regularly and at proper intervals.  The showers must be checked regularly (particularly the direction in which the shower water sprays) and repaired, if necessary (replacement of shower heads).  Inmates must be given daily access to restroom sinks with warm water connections.  Police stations must be hygienic, well-kept and equipped with functioning heating systems.  A permanently activated call bell system must be provided so that persons in police custody can always contact the guards.  Police stations should be accessible barrier-free; the existing staged plan under the Federal Act on the Equal Treatment of Persons with Disabilities (Bundes-Behindertengleichstellungsgesetz) 160