Management of internal movements 1 1 1 Others 1 STAFF WORKING CONDITIONS 2 1 4 4 11 Others 1 1 2 3 7 Working conditions of the warders 1 2 1 4 UNSPECIFIED 6 21 22 23 VOTING RIGHTS (terms) 1 1 1 1 30 4 2419 14 6 10 1 67 42 32 30 19 0.64% 0.45% ↘0.14% ↘0.09% 10 0.32% 1 3 0.09% 0.09% 11 317 1 100% 100% 2 Total 0.35% - ↘0.04% 100% In 2015, the three primary grounds for the referral of cases concerning prisons were therefore: transfer, relations with the outside world and access to healthcare. In previous years, they were as follows: - transfer, access to healthcare, material conditions (2010); - transfer, access to healthcare, activities (2011); - transfer, access to healthcare, activities (2012); - transfer, prisoner/staff relations, access to healthcare (2013); - transfer, prisoner/staff relations, access to healthcare (2014). In 2015, with all grounds combined18, the primary grounds were as follows: material conditions, access to healthcare and relations with the outside world. In 2014, they were: material conditions, relations with the outside world and access to healthcare. 2.2 The consequences 2.2.1 Overall data Type of letters sent Type of action taken Total 2015 (Jan.-Nov.) Percentage 2015 Percentage 2014 Percentage 2013 Referral of case to the authority by letter19 905 30.67% 31.88% 29.40% Number of on-site verification reports sent 520 0.17% 0.16% nd 910 30.84% 32.04% 29.40% 877 29.72% 29.32% 28.38% 838 28.40% 24.68% 29.93% 190 6.44% 9.32% 8.10% 136 4.61% 4.64% 4.19% Sub-total 2041 69.16% 67.96% 70.60% Total 2951 100% 100% 100% Verifications (Article 6-1 of Law dated 30 October 2007) Sub-total Request for details Information Responses given to letters not having Other (taking visits into account, given rise to the immediate opening of passed on for reasons of competence21, an inquiry etc.) Lack of competence 18 I.e. the primary and secondary grounds included. Including one Article 9 and one Article 40. 20 These five reports were sent eight times to different authorities. 21 Out of which, 48 to the Defender of Rights and 4 to other authorities. 19 87