Annexes requests that are communicated verbally are kept confidential. • The prison should ensure that the health service has a waiting room that accommodates personal security and privacy needs. • The prison should arrange for inmates to come on schedule to appointments with the health service or specialist health services, unless the inmates themselves wish to cancel. • With assistance from its health service, the prison should design a system for regular officer training in the distribution of medications. • The prison and health service should cooperate in maintaining control over the entire process of distributing medications. Uniform written procedures should be established for reporting and following up on the handling of medications, including any deviations from procedure. • The health service should become involved in public health efforts and other environmental health matters in the prison. The health service can use its expertise to help improve inmate living conditions. Special attention should be given to inmates who are especially vulnerable to illness or injury, including those with disabilities. • The prison should make sure psychologists have offices suitable to maintaining confidentiality. • The prison should ensure that as much information as possible is communicated to the health service so that health personnel can document and follow up the mental health conditions of vulnerable inmates. The health service and the prison should cooperate on preparing a plan to identify and monitor the needs of the most psychologically vulnerable inmates. Psychologists should also be given the opportunity to perform outreach in communal activities. • Inmates with mental disorders should be provided the opportunity to receive satisfactory health care. • The prison should establish systematic competence in supervising foreign inmates to ensure that they do not become isolated. • Inmates with disabilities should be provided with accommodation to ensure that they serve their time under the same conditions as other inmates, regardless of disability. Until cells featuring such accommodation are created, inmates who now serve in restricted sections for no reason other than their disability should be given opportunities for communal activity where they are. Norway’s National Preventive Mechanism – Annual Report 2014 47