Report of the Human Rights Defender on the activities of the National Preventive Mechanism in Poland in 2013 do it only after exhausting all other possibilities), and complaints to institutions are forwarded by the establishment director. 3B.3.5. Contacts with the outside world Juveniles can keep in contact with their families by letters, phone calls and visits, and during holidays and passes. Similar to juvenile care centres, during visits to juvenile detention centres and juvenile shelters NPM representatives detected restrictions towards persons other than family members. Another violation identified by NPM representatives is the control of correspondence, incompatible with the Act on juvenile delinquency proceedings. Pursuant to Article 66 § 3 of the Act on juvenile delinquency proceedings, correspondence of juveniles may be controlled by the director of the establishment, centre or shelter or by an authorised pedagogical staff member only in case of justified suspicion that its contents undermine legal order, compromise safety of the establishment, centre or shelter, stand in contrast to public morals or may have an adverse impact on the pending proceedings or rehabilitation of juveniles. If such contents are found, correspondence is not delivered and the fact, along with its justification, is notified to the juvenile and the family court executing the decision. The juvenile is also advised about the right to file a complaint referred to in Article 31a. The said correspondence is transferred to the personal file of the juvenile. In the visited establishments a practice of preventive controls of correspondence was discovered, which was either a rule131 or occurred at random,132 checking parcels in the absence of the charges.133 There was also a rule in one establishment that stipulated compulsory control of correspondence.134 In the majority of visited establishments, the opportunity to meet with people from outside the family was associated with a privilege. NPM representatives also had reservations about the fact that visits to juveniles take place solely in the presence of adults,135 under the supervision of a security guard136 or in a small room next to security guard room.137 According to the visitors, the practice is not substantiated by current provisions and as such it should be eliminated. Juvenile Detention Centre in Gdańsk. Juvenile Detention Centre and Juvenile Shelter in Koronowo. 133 Juvenile Centre for Social Adaptation in Koszalin. 134 Juvenile Detention Centre and Juvenile Shelter in Świdnica. 135 Juvenile Detention Centre in Gdańsk. 136 Juvenile Detention Centre and Juvenile Shelter in Racibórz. 137 Juvenile Detention Centre in Trzemeszno. 131 132 49