Anti-discrimination
The result of this investigation was that there is no standardised search option
for barrier-free doctor’s practices and it is often difficult to find information
about them. The search options vary depending on the medical chambers of
the Laender and public social insurance carriers. It is not possible to search for
barrier-free doctor’s practices on some websites. What is also doubtful is how
comprehensive and valid the respective survey results are. For example, the
search for doctor’s practices without stairs in a Viennese district returned eight
results at arztbarrierefrei.at, whereas the same search returned three results on
the website of the Vienna Medical Chamber.
The degree to which different levels of barrier-free accessibility (ramps, sign
language, etc.) are considered is also questionable. This condition is necessary
in order to be of use for persons with disabilities of all types – persons with
restricted movement, persons with impaired sight or hearing, persons with
limited cognitive abilities, etc.
Improved information
When confronted with this result, both the Austrian Medical Chamber and
the Main Association of Austrian Social Insurance Institutions announced
that they would improve the information and, in particular, place a link to
http://www.arztbarrierefrei.at on the respective websites.
Barrier-free accessibility
to all doctor‘s practices
remain objective
This is an important step. But what is vital, is to install barrier-free accessibility
as quickly as possible and make all medical facilities and doctor’s practices
accessible to persons with all types of disability insofar as possible.
According to the UN CRPD, access for persons with disabilities to health care
services must be the same in terms of scope and quality as for those with no
disability. The period of grace for providing barrier-free accessibility in public
areas expired at the beginning of 2016. The lack of barrier-free accessibility is
not only discriminating, it also restricts the free choice of doctor. A low number
of barrier-free doctor’s practices means that persons with disabilities can rarely
consult a doctor of their choice or they can expect to have to pay additional
charges for treatment if a doctor with barrier-free alternatives does not have
a contract with public health insurance agencies. For this reason, we appeal
to all decision-makers to find a remedy and to contribute to improving this
situation.
Barrier-free accessibility as requirement
for contracted doctor‘s
practices
36
The AOB is thus making an effort to standardise barrier-free accessibility as
an obligatory tendering requirement for a contract doctor’s practice in the
Ranking Criteria Regulation (“Reihungskriterien-Verordnung”).
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