MANAGEMENT MANAGEMENT FIGURE 3: OEAPs Strategic Leadership and Direction Progress in the implementation of the nine OEAPs is outlined below, highlighting key achievements in 2018. Innovation Strategic Leadership and Direction UN Human Rights leadership bodies are making timely, evidence-based strategic decisions in line with results-based management principles. Dynamic Knowledge Talent and Career Management 9 Diversity and Gender • To help strengthen people-centred, inclusive and inspirational leadership across the Office, Dignity@Work leadership dialogues were rolled out, building on the findings of staff surveys and the pilot 360-degree feedback for senior managers. These open conversations about enhancing the working culture at UN Human Rights were held at the Branch, Service and Division levels. As of the end of December, 55 dialogues had been held with nearly 700 participants in Geneva, New York and field presences. External Communications Organizational Effectiveness Action Plans Resource Mobilization Operations Management • Enhanced leadership communication across UN Human Rights was further enabled through the appointment of an Internal Communications Officer in 2018. Six town hall meetings and briefings for staff were organized under a new format designed to facilitate more horizontal exchange. Meetings on internal communication were held with 20 units within UN Human Rights to identify concerns and suggestions, and feedback from these meetings was used to develop a new SOP on internal communication. A number of “HARDtalks” were held as open spaces for staff to discuss issues and concerns with senior management. Partnerships 150 120 90 60 Number of outputs by progress achieved LEVEL OF PROGRESS FOR EACH OEAP Fully achieved Good progress 30 Some progress No progress 0 Strategic Leadership Innovation 62 UN HUMAN RIGHTS REPORT 2018 Dynamic Knowledge External Resource Communications Mobilization Partnerships Operations Management Diversity and Gender Talent Management also contributed to the restructuring of the United Nations peace and security pillar through its prevention work and supported the Secretary-General’s management reform by actively participating in the implementation of the Umoja Phase 2 project. Innovation Across UN Human Rights, innovation is encouraged, supported and its results are implemented accordingly. • UN Human Rights has been exploring ways to encourage greater innovation for greater human rights impact. The 2017 Challenge “UN Human Rights: Light Up” aimed to generate out-of-the-box ideas about how to transform the way UN Human Rights works. One of the projects selected through the Light Up challenge, “My Human Rights in 180 seconds”, was successfully implemented in 2018 to raise awareness among and engage young people in the presentation of human rights topics in creative ways. Dynamic Knowledge UN Human Rights’ knowledge base is used strategically to actively shape programming, capacity, culture and structure. • In 2018, UN Human Rights developed a Dynamic Knowledge Strategy, having convened a Dynamic Knowledge Network of more than 30 colleagues for this purpose. Implementation is underway with priorities including the development of a UN Human Rights Dynamic Knowledge Policy, consolidating institutional learning and making it available across the Office. Knowledge management functions are to be embedded in individual annual workplans and other actions will address culture, capacity and systems-related aspects. Dedicated resources will support this progress, including field sensitive implementation in 2019. • The UN Human Rights Technology Working Group engaged with academic institutions and businesses in the technology sector with the objective to establish partnerships for the adaptation or development of tools for human rights monitoring and investigations. In November, in partnership with the Center for Human Rights, Berkeley, School of Law, training was provided for UN Human Rights staff on online open source investigations. • UN Human Rights actively participated in the Secretary-General’s reform of the UN development system, including by providing inputs to: the design of the new structure, the new RC job description, the new management accountability framework and on the new UNDAFs. It UN HUMAN RIGHTS REPORT 2018 63