 Due to the peculiarities of penitentiary institutions, the composition of the psychiatric multidisciplinary team, the functions of each team member and the procedure of organizing and delivering psychiatric care should be regulated at the normative level.  The multidisciplinary team should assess the needs of patients with mental health problems who do not need inpatient treatment, develop an individual plan of bio-psycho-social assistance based on the identified needs and provide appropriate assistance. Contact with the outside world Proposal to the Parliament of Georgia  Amend Article 17 paragraph 11 and 12 of the Imprisonment Code to make it possible to replace a short visits with a video appointment  Amend Article 172 paragraph 9 of the Imprisonment Code to make it possible to replace long visits with telephone calls and video Appointments  Amend Article 173 of the Imprisonment Code to make it possible to replace family visits with telephone calls and video appointments.  Amend the Imprisonment Code and increase the number of visits and telephone calls for inmates in special risk and closed-type establishments.  Amend the Imprisonment Code and allow prisoners placed in special risk facilities to use video calls Amend the Imprisonment Code and remove the restriction of outside world contact form disciplinary sanctions and security measures, unless such contact is linked to a crime. To the Minister of Justice of Georgia  Revise the current rules of video calling to adapt it to the existing challenges to ensure more active and frequent use of video calling, and start working on creation of a secure application that simplifies video calling  In 2021, N2, N3, N6, N10, N12 and N18 penitentiary institutions should be equipped with the necessary infrastructure for video meeting  In 2021, during the period of extraordinary conditions related to the pandemic, take additional measures to compensate for the restriction of the rights of prisoners to contact with the outside world  Take appropriate measures to ensure that complaints in the penitentiary institutions can be sent confidentially, including placing confidential complaint envelopes in such a way that the receipt of the envelope does not dependent on the staff of the establishment and the recipient of the envelope is not identified. In addition, all prisoners should have free access to material and technical means (paper, pen, and envelope) and be allowed to have a certain number of envelopes in their cell. 77