Practical Tool No. 2
Information-gathering exercise
While the appropriate methods used to gather information vary depending on the circumstances,
there are common challenges that arise concerning identifying/contacting victims or witnesses,
obtaining statements and planning field missions. The team might need to consider different
approaches in order to ensure that women’s and men’s voices are equally represented. The team
might choose to map out possible challenges and develop appropriate strategies in order to
gather information, as indicated in the examples below.
Challenges
• Building trust and rapport
with the communities
and potential victims
or witnesses, given
inadequate time on the
ground
• Obtaining statements
from female or male
victims and witnesses,
given their fear of
retaliation, security
concerns, perceived lack
of time due to household
responsibilities and/or
lack of self-agency
• Identifying and contacting
potential victims or
witnesses, given existing
gender dynamics
Suggested strategies
Establish contact with intermediaries as early as possible
and communicate the wish to speak with women as well as men
(intermediaries might include social workers, activists, hospital
staff and journalists, for example)
Gather inputs from local organizations and civil society
networks, including women’s groups or others who are familiar
with gender concerns, cultural aspects and protection issues that
might be relevant for the information-gathering process
Establish contact with victims or witnesses through local
organizations and networks, including women’s human rights
organizations and LGBTI networks that have established trust
within the communities
Consider alternatives to in-person interviews with victims,
such as interviews with service providers, written statements
or, when relevant, telephone interviews or other secure online
channels
Adapt the team’s information-gathering strategies if
necessary. In some instances, it might be appropriate, for
example, to first speak with a male member of a woman’s
family, or religious leaders, in order to explain the reasons for
the interview
Previously successful strategies for consideration
Introduce a “women-only day” during the field mission – a day specifically dedicated to women
to enable them to express their views and to better document their experiences
(A/HRC/29/CRP.1, para. 47)
Contact women’s networks and groups to request their assistance in collecting written testimonies
from a range of women (A/HRC/29/CRP.4, para. 12)
Promote women’s participation by facilitating their ability to bring their children with them.
Other women to be interviewed could look after the children while their mothers were being
interviewed (A/HRC/36/CRP.1/Rev.1)
Adjust the methodology to accommodate female victims and witnesses’ needs and constraints, for
example by carrying out telephone interviews with women after working hours
(A/HRC/29/CRP.1, para. 47)
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