62 ● Craiova Territorial Office: solved a number of 406 petitions, granted 288 hearings, answered 292 telephone calls through the dispatch service, carried out 35 awareness raising activities / collaboration with other authorities, proceeded ex officio in 143 cases, conducted 27 investigations and made 6 recommendations. Recommendations implemented successfully: File no. 2055/2019 Craiova Territorial Office proceeded ex-officio following the article Infection outbreak for prisoners and guardians in Pelendava, who reported that there is an outbreak of infection near Pelendava Penitentiary, half of the inmates have different respiratory and skin diseases due to the fact that the garbage pit of the prison is very close to them. Thus, an investigation was conducted at the Pelendava Penitentiary, in order to obtain additional information regarding the issues reported. The findings of the investigation confirmed serious problems. Following the investigation, the People's Advocate issued Recommendation no. 105/2019, by which it requested to be taken efficient and effective measures, of economicadministrative nature, to prevent the repetition of such a situation, as well as to monitor the implementation of the issued recommendation, for a period of at least six months, with an investigation for verification. File no. 143/2019 Craiova Territorial Office proceeded ex officio after the publication of information in the press, according to which a child from a preparatory class from the National College "Carol I" was diagnosed with scarlet fever. Following the requests made at the Dolj County School Inspectorate, the Dolj Public Health Directorate and the management of the "Carol I" National College in Craiova, we were informed of the following: - the case referred to in the press article, was of a child who came to school on the first day after winter holidays and who, after two or three hours, presented a general state of altered health, being taken by his parents to Hospital for Infectious Diseases where he was hospitalized; - the child was diagnosed with scarlet fever, which, following the laboratory result, negative for the hemolytic group A streptococcus B, was infirmed, being considered a clinical case; - the contact with the rest of the classmates was for a very short time, the possibility of getting other children sick being small; - the disinfection of the respective classroom was made; - the student's mother did not announce the school about the case, so the school doctor found out after a few days about the child's diagnosis; - the school doctor immediately took the necessary measures in this case, according to the disease surveillance methodology. - no other case was registered at the level of the community; - in view of the lack of communication between parents and the school unit, respectively the school doctor, the Department of Public Health Dolj county, through the Department of Communicable Diseases, contacted the school doctor establishing the need for an efficient information system between parents-teacher-school doctor, when there are cases of people getting sick in the community. The People's Advocate issued Recommendation no. 73/2019, addressed to the Dolj County School Inspectorate and to the management of the “Carol I” National College in Craiova. PEOPLE’S ADVOCATE ANNUAL REPORT 2019