67 - streamline the monitoring of all minors in the community and prevent similar situations in the future, by actively participating in the advisory community council in identifying risk situations. The mayor of Cozmești commune, Vaslui county informed us that the following measures have been taken: ‣ reorganization and planning of working meetings with the members of the Community Advisory Council; ‣ updating the Regulation on the organization and functioning of the Consultative Community Council; ‣ monitoring single-parent families and families from disadvantaged communities; ‣ organizing the data and information to ensure a good flow of the information and documents within the social assistance system; ‣ emergency placement of the minor to the maternal grandmother and take steps to clarify the legal situation, so that she can obtain the guardianship of the minor; ‣ monitor the school attendance and t provide assistance and support to the child's grandmother in order to ease the task of raising, caring for and educating the child. Recommendation no. 138/2019 was issued by the People's Advocate in the resolution of petition no. 971/2019, formulated by a petitioner regarding the exemption from the payment of urban transport by means of public transport and as a result of the response of the County House of Pensions Iasi, stating that the petitioner cannot benefit from a monthly transport subscription based on Art. 5 lit. b) of Law no. 189/2000, which refers only to the granting of free urban transport, because he lives in the village Uricani, Miroslava commune, but could benefit from facilities granted by Law no.92 / 2007 on public transport services for persons in territorial administrative units. The recommendation was aimed at: - respecting the principle of non-discrimination, equal treatment of all beneficiaries of Law no.189 / 2000; - compliance with the provisions of Art. 5 lit. b) of Law no. 189/2000, in accordance with the will of the legislator, without conditioning the domicile on the radius of the municipality, taking into account also the persons, who reside in other localities of the county and are entitled to this facility, as well as of the Order of MMSS no. 97/2003 regarding the approval of the Instructions for the settlement of the special tickets for free travel by road and river means of transport to the beneficiaries of special laws. The County House of Pensions Iași informed us that it will comply with the recommendation made by the People's Advocate if the urban public transport operator will present for reimbursement the travel subscription of the beneficiary of the allowance, valid for the urban public transport from Iași. At the same time, the petitioner returned to the Iași Territorial Office and informed us that he submitted all the necessary documents and received from the Iași Public Transport Company the monthly subscription for urban transport, and this company will send the nominal table with the beneficiaries who received public transport subscriptions based on special laws, the centralization for the reimbursement of the respective month and the copies of the proof of payment for reimbursement to the Iasi County House of Pensions. ● Oradea Territorial Office: solved a number of 126 petitions, granted 416 hearings, recorded 340 telephone calls through the dispatched service, carried out 30 media activities / PEOPLE’S ADVOCATE ANNUAL REPORT 2019