96 An aspect identified during the audit mission regarding the activity of public procurement was the provision of maintenance services as an integral part of the contract for renting the office building of the headquarters. The Court of Accounts issued a decision, on the occasion of the financial audit mission carried out in 2019 for the year 2018, regarding the need to modify the contractual clauses regarding the explanation and individual reception of all categories of maintenance services. This requires the conclusion of a new contract, with modified clauses, in agreement with the lessor, or the relocation of the head office to other appropriate premises, according to the conditions of Art. 59 paragraph (7) of Law no. 35/1997 on the organization and functioning of the People's Advocate Institution, republished. During the year 2019, risk management represented a continuous process based on permanent control and monitoring activities. The members of the Monitoring Committee met regularly to identify and analyze the risks that could affect the achievement of the objectives and to draw up appropriate plans, in the direction of limiting the possible consequences of these risks. The risk analysis was performed at the level of each compartment, to monitor the risk exposure, an indicator calculated according to two components: the probability of occurrence of the risks and the impact of the risks on the achievement of the institution's objectives. Strategic, informational, organizational, operational, financial risks and risks generated by legislative, structural, managerial changes were analyzed. In 2019, the Operational Procedure on Risk Management in the People's Advocate Institution was revised, establishing a unitary set of rules describing the internal control activities to limit the effects of potential risks. PEOPLE’S ADVOCATE ANNUAL REPORT 2019