National Preventive Mechanism
by health professionals have been disregarded. However, there are also
medical facilities that intentionally abstain from personal security of this
kind.
In fact, based on findings by several commissions (particularly Commission
4) and agreements executed with medical facilities, which are available to
the NPM, it can be assumed that security companies are deployed in some
psychiatric medical facilities not just sporadically or as an exception in
special acute situations, but are part of everyday operations in wards and in
the care process with regard to the following activities:
Observations made by
commissions
• Preventing patients from leaving the ward,
• Returning patients to the ward,
• Searching patients and/or their personal valuables,
• Assisting in more serious restriction measures requiring close body
contact,
• Restraint of patients and supervision of patients,
• Supervision during administration of medication and
• Assistance in other care procedures (escorting patients to the toilet,
shower, etc.).
Federal legislators have made appropriate provisions that psychiatric
patients may only be cared for by persons who have received training for
this very demanding work in accordance with statutory requirements. A job
description for psychiatric caregivers has been established and strict training
requirements have been stipulated. The special training for psychiatric
health and nursing care takes one year and comprises 1,600 hours of
theoretical and practical training. Apart from the fact that the Health Care
and Nursing Act explicitly stipulates that health care professions are not
subject to the Austrian Industrial Code (Gewerbeordnung), under Section
129 (1) of the Austrian Industrial Code, there is not even approximately
equivalent qualification for the private security industry that is regulated
by law and that refers to the needs of patients in medical institutions and
facilities. Discussions by Commission 2 in a hospital in Upper Austria
revealed that the training for security personnel about methods of restraint
offered by the hospital itself was extremely inadequate. This was showcased
by the example of a security employee, who stated to the commission that
he had only received a one-time two-day briefing and considered himself
competent to intervene in acute situations only based on his training as a
guard in the Austrian Army, which had taken place decades ago.
Care only by staff with
training in health care
occupations
95
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