86 When there are reasons to doubt the relevance of the patient’s free will due to being incapable of sound judgment, the Hospital will not retain him or her for treatment based on his or her statement of consent to admission, but because of the nature of his or her illness, in accordance with the regulations governing the placement and retention of mentally ill persons without their consent. The Hospital will not retain patients for treatment on the basis of their temporary guardian’s statement of consent to admission. In cases of admitting patients on the basis of their consent, the Hospital will obtain their consent both to proposed medical measure (treatment) and admission to hospital (hospitalisation). The Hospital will timely deliver to patients the rulings on admission and retention in Hospital, received by the court, in a manner to enable them to exercise their right to effective legal remedy. The medical doctors employed in the Hospital will not act in the capacity of expert witnesses before the court in non-contentious procedures in which the Hospital is a requesting party. Physical restraint/fixation will not be implemented in the Hospital by tying only one limb. The Hospital will keep a specific register/patient restrain records in a proper manner; it will enter the exact time of the beginning of restraint, immediately after restraining a patient, in a separate column, and the exact time of the termination of restraint, immediately after ending it, also in a separate column, as well as the reasons for resorting to such a measure, the name of the medical doctor who ordered or approved the measure, description of all the injuries of patient and staff that may occur, and other relevant circumstances of the case. The Hospital will develop the information materials presenting the hospital procedures and patients’ rights, which will be issued to patients and their families/guardians immediately upon admission to hospital treatment. Each patient who is not able to understand the brochure will receive appropriate assistance adjusted to the patient’s intellectual capacities. The Hospital will perform the activities aimed at informing patients about their rights and encouraging them to file complaints with the protector of patient rights when they are not satisfied with the provided health care service and their treatment, and to request legal assistance when they need it. The Hospital will keep records of the aforementioned activities in specific registers. Periodic reports on filed complaints will be prepared. All necessary psychosocial rehabilitation programmes will be added to individual treatment plans for Hospital patients, including the programmes of occupational therapy, group therapy, individual psychotherapy, activities in the field of drama, music, sports and other. Experts in various fields and the patients themselves will be involved in the

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