4.1.2 Self-regulatory measures, quality journalism and fact-checking
The spread of disinformation on COVID-19 triggered various self-regulatory
actions. Major social media, telecommunication and media companies
issued a joint statement describing their actions and commitment to fight
disinformation.232 Organisations of traditional media professionals underlined
the importance of quality journalism, recalling essential ethical principles of
the profession (Czech Republic,233 Germany,234 Greece,235 and Slovenia236 In
Finland, a media house published advice targeting social media influencers,
who have a critical role in combatting disinformation.237 Similarly, dedicated
civil society organisations specialised in combatting online disinformation
created focal points on COVID-19 (Austria,238 Italy,239 Germany, 240 Slovakia,241
Slovenia, 242 and Spain243).
This was complemented by government action. The Czech government
published guidance for journalists on factual reporting in connection with COVID19.244 In Austria, the Federal Chancellery established a “digital crisis team”,
tasked with flagging and responding to disinformation related to the virus.245
It also set up an investigative network of around 20 media representatives
and experts to enable exchange about disinformation;246 within one week
almost 150 disinformation items were identified.
4.1.3 Public-Private partnership
In some Member States, such as France,247 the government partnered
with search engines and social media (Google, Qwant, Facebook, Twitter,
Instagram, TikTok, or LinkedIn) to fight disinformation online. Several social
media companies added dedicated links to government websites presenting
reliable information when users search COVID-19 or use a special hashtag.
This is the case in Poland, for example.248
PROMISING PRACTICE
The Portuguese Directorate-General
for Health partnered with online
fact checker “Polígrafo” to combat
disinformation about the COVID-19.
This partnership identifies, evaluates
and classifies information that is
shared publicly. All fact-checks
published by Polígrafo are validated
by a specialist designated by the
Directorate-General. All information
produced under this agreement can
be freely used by other publications,
provided the original source is
mentioned.
For more information, see the
Directorate-General for Health
website on this partnership
40
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