64 ANNUAL REPORT 2010 Pursuant to section 7(2) of the Ombudsman Act, the courts are outside the Ombudsman’s jurisdiction. Therefore, complaints concerning e.g. courts have to be rejected, and in this case the rejection is final. As mentioned in last year’s report, the structure of the statistical overview has been changed as from this year. The intention is to gather the various figures and information under clear themes: How many cases did the office open? How many cases did the Ombudsman conclude? How long did it take to process the cases? These themes have been dealt with separately in the Director General’s article on pp. 15-20. Appendix C considers the issues: What did the Ombudsman do in the cases concluded in 2010? What did the cases concern? Which authorities were ­affected? We hope this structure will make the statistical overview clearer, but the figures and underlying facts outlined are largely the same as in previous reports by the office. In other words, the focus or substance of the overview has not changed – it basically conveys the same information. However, there have been a few adjustments compared with previous reports. For instance, the former Tables 2 and 4 and Figure 7 are no longer included. This also applies to the former sections about each minister area (see e.g. the Annual Report of the Parliamentary Ombudsman, 2009, pp. 68-75).

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