7 TO PARLIAMENT Pursuant to the provision in section 11(1) of the Parliamentary Ombudsman Act (Act No. 473 of 12 June 1996 as most recently amended by Act No. 502 of 12 June 2009), the Ombudsman is to submit an annual report on his activities to Parliament. The report is to be published. In the report, the Ombudsman is among other things to highlight statements on individual cases which may be of general interest. The outline of the cases in the report is to contain information about the explanations given by the authorities concerning the matters criticised (section 11(2) of the Parliamentary Ombudsman Act). In accordance with the above provisions, I am hereby submitting my annual report for the year 2010. The 2010 report contains articles from the institution’s divisions. The idea is to provide broader and more general information about important matters, cases or development trends. In addition to these articles, the report includes a brief statement from the office’s director about the general state of the office. The statistics are appended together with summaries of selected cases from 2010. Copenhagen, September 2011 Hans Gammeltoft-Hansen