46 languages refugees and migrants understand, and different leaflets on their rights and obligations and other relevant information were also made available for them. Besides numerous leaflets being distributed to them, they were also provided with a mobile application through which these persons may inform themselves on how to seek asylum and about their rights, as well as on any other practical information in the course of their stay in Serbia (situation on the border-crossing points, bus schedules and similar information). 3. Treatment of minors (unaccompanied minors) In the course of 2015, the total of 172,965 certificates for minors were issued, whereas the total of 10,645 certificates were issued for unaccompanied minors. The Asylum centres housed the total of 1,278 unaccompanied minors, who soon voluntarily left the centers, whereas according to the data available to NPM, the total of 100 unaccompanied children were in the centres for minor foreigners in Belgrade and Niš.114 Institutional provision for unaccompanied children is performed in the institutions of opened type and it often occurs that they leave voluntarily the institutions they are placed in, with no further control of the competent authorities. Ministry of Labour, Employment, Veteran and Social Affairs, in the new circumstances, amended the valid regulations by a special Instruction on Procedure of Guardianship Authority115. However, the envisaged procedures are mainly focused on formalities. The police officers in the Reception Centre in Preševo do not take photos of minors under the age of 14 when issuing certificated on the expressed intention to seek asylum. In the most of the cases, a parent or a guardian of minor is deemed to be a person that introduced him/her as such (in case s/he does not have any IDs to prove that, and the most of the cases are such). Taking into account the aforementioned, in the possible cases of child abuse, where criminal offenders are foreigners introducing themselves as parents or guardians of minors, photos of minors under the age of 14 would be useful to the competent authorities. In the Reception Centre in Preševo, there is no reliable way to determine whether minors are accompanied or not. A large number of refugees / migrants pass through Centre, and a large number of children are among them. Procedure for issuance of certificate of expressed intention to seek asylum to refugees / migrants is performed very quickly. Due to expedited issuance, it happens that police officers, when issuing certificates, make incorrect assessment whether minors are accompanied or not. For the sake of the protection, the NPM sent recommendations to the Ministry of the Interior that all minors be photographed when being issued certificate of the expressed intention to seek asylum, as well as when issuing certificates, in the field other data and remarks, to enter first and last name of persons who accompanied them, as well as the number of certificate issued to these persons.116 However, these recommendations were not complied with. In addition, for the purpose of smooth conduct of confidential interviews by the employees of the Centre for Social Work engaged in the reception centres, the NPM recommended equipping special offices for these purposes.117 4. Misdemeanour sanctions imposed on refugees Report on the NPM visit to Vasa Stajić, no. 71-64/15 of 15. 7. 2015 and the Report on the NPM visit to the Children and Juvenile Correctional Institution in Niš, no. 71-65/15 from 07/15/2015 115 Instructions on procedure of centres for social work and institutions for social protection dedicated for accommodation of beneficiaries when providing protection and accommodation of minor unaccompanied migrants, no. 110-00-00469/2015-14 from 07/10/2015 116 Report of the NPM visit to the Reception Centre in Preševo, Kasma in Miratovci, police stations in Preševo and Bujanovac, Regional Centre of Border Police towards Macedonia and Centre for Social Work in Perševo, no. 7185/15 from 09/21/2015 117 Ibid. 114