social life were drawn up and implemented (...)” (C.R.R.N. Nedelea, Prahova county). Regarding psychological assistance ● Individual Intervention Plans generally included the developed activities/performed services with a view to ensuring personal care needs, maintaining and/or improving the state of health and physical and psychological autonomy, functional (physical and/or psychological) recovery/rehabilitation needs, social integration/reintegration needs, and were not individualized for each beneficiary. Furthermore, the plans did not include mentions regarding the assessment of results. (C.I.T.O.P.A.H. Urlați, Prahova county). Recommendation: to customize specific individual plans, so that they do not include generally described activities, but specifically the achievement and fulfilment of the established goals. Answer: Specific individual plans were customized. ● the existence of licensed assessment tools - the Kohs cubes (screening of cognitive abilities) and PANSS (focused assessment of the positive and negative dimensions of schizophrenic disorder), not exploited enough, due to the staff’s lack of experience. (C.R.R.N. Războieni).Recommendation: to take action to improve the beneficiaries’ psychological assistance by pursuing the psychologists’ professional evolution. Answer: The representatives of the Centre informed that specific tests will be purchased, which will also include the professional training period. ● the areas of psychological practices were small, improper for the performance of psychological activities. Thus, a psychological practice had to be arranged to observe the conditions regarding the confidentiality of the professional act and the beneficiaries’ emotional security, based on the provisions of Decision no. 1/10.03.2006 of the Steering Committee of the College of Romanian Psychologists. (C.R.R.N. Războieni, Neamț county). Recommendation: to take the required actions to improve the psychological assistance of beneficiaries by arranging a psychological practice to ensure the privacy of psychological acts. Answer: a new programme for the efficient use of areas for the psychological act was drawn up. Regarding registers ● “improper general state, call 112!” appeared in the Register of special events in one case in 2018. Regarding this incident, the Incident Report of March 2018 includes no details on the description of the incident, possible 126

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