CHANCELLOR OF JUSTICE AS THE PREVENTIVE MECHANISM that might be able to help or inform them concerning the available reception conditions, including health care. Under paragraph 2, Member States shall ensure that the information referred to in paragraph 1 is in writing and, as far as possible, in a language that the applicants may reasonably be supposed to understand. Where appropriate, this information may also be supplied orally. Thus, administrative authorities are required to provide asylum seekers with information concerning their rights and duties, as well as consequences of failure to comply with the duties, both orally and in writing in a language which an asylum seeker understands. The information provided should help an asylum seeker understand the essence of their rights and which steps need to be taken to exercise the rights. The Chancellor explained that explaining the rights orally is necessary in order to provide, through an immediate contact and in simple language, an overview of all the rights and duties which an asylum seeker must observe. In case of presenting the information in writing, an asylum seeker can also refer to it in the future if necessary. On this basis, the Chancellor made the following recommendations: 1) ensure that asylum seekers receive all the relevant information concerning their rights and duties both orally and in writing, including, inter alia, the following information: (1) information on accommodation, financial benefits, translation, health services, organisation of transport and other services; (2) specific procedure for the use of the relevant rights (who should be contacted); (3) duty to stay in the reception centre at night; (4) grounds for stay outside the reception centre and the procedure for requesting an authorisation for this; (5) indicate clearly in the information materials the possibility and procedure of filing complaints in connection with the stay in the reception centre, as well as possibility of filing complaints with other institutions (Ministry of Social Affairs, administrative court, Chancellor of Justice); 2) specify the wording of § 2(4) of the internal rules, explaining that it concerns a situation where an asylum seeker arrives in the reception centre in the middle of the current calendar month; 3) ensure that the relevant information is provided both orally and in writing and in a language understood by the asylum seeker, and arrange translation of the information material into other more widely used languages. The Chancellor pointed out that cooperation with the Police and Border Guard Board might be necessary to implement the recommendation given in point 1, in order to specify about which rights and duties information to the asylum seekers is given by the PBGB and which rights and duties are explained by the reception centre. The Chancellor made the following recommendations to the PBGB: 1) in the information materials for asylum seekers, distinguish clearly between the rights and duties in connection with the asylum proceedings and the rights and duties relating to reception conditions (including accommodation, payment of benefits, right to work, duty to stay in the reception centre, etc); 2) indicate the consequences of violation of duties by an asylum seeker; 3) describe in the information materials the substance of the rights and procedure for application − in which cases are asylum seekers entitled to receive assistance and whom they should contact in connection with applying for state legal aid and victim support; 4) indicate clearly in the information materials the possibility of filing complaints in case of problems relating to accommodation areas and distinguish the in-house complaint procedure from other avenues of complaint (Chancellor of Justice, administrative court); 5) indicate the rate and procedure of payment of the food money; 6) specify the information material “Rights and duties of asylum applicants” with regard to translation issues, so as to present all the information in connection with involving an interpreter/translator in the proceedings and payment for translation/interpretation; 7) give the information materials concerning the rights to asylum seekers in writing; 8) translate introductory information materials for asylum seekers into other more widely used languages; 9) make available for asylum seekers a form for applying for state legal aid. 41