Report on the Performance of Activities of the National Preventive Mechanism for 2015 organizations during each visit of the Ombudswoman in the field. We also gave many verbal recommendations, many of which were immediately implemented, pertaining to providing of information and accommodation to refugees, treatment of vulnerable groups, availability and quality of healthcare, night-time organization of work and schedule for volunteers, distribution of food, clothes, blankets and other. Some of the problems we pointed out could not be resolved until sufficient capacities were developed or international agreements reached. As far as the involvement of the Office in international activities is concerned, apart from joint visits to the Transit Centre in SB and the Reception Centre in Šid with the Ombudsman of Serbia and visits to the Transit Centre in SB with the Ombudsmen of Bosnia and Herzegovina and the representative of the European Network of National Human Rights Institutions, the Ombudswoman actively participated in preparation and adoption of the Belgrade Declaration on the Protection and Promotion of the Rights of Refugees and Migrants, reminding the countries of their obligation to comply with international treaties and conventions and inviting them to ensure access to asylum for everyone, to fulfil the obligation of prevention of inhuman and degrading treatment and to strengthen integration measures. With regard to issues that arose after the shifting of the refugee route toward the Slovenian border, cooperation was achieved with the Slovenian Ombudswoman, and there was also regular cooperation with the EU Ombudsman and the EU Fundamental Rights Agency. Accommodation On the first day of entry in the Republic of Croatia, refugees were Despite the fact that transported, mostly in an organized manner, from the border refugees stayed at between Croatia and Serbia to the Foreigners Reception Centre in Opatovac Camp for Ježevo and the Asylum Seekers Reception Centre in Zagreb, where no longer than 24 they were provided adequate accommodation. As soon as on the hours, the conditions following day, the City of Zagreb furnished one pavilion of Velesajam in the camp were not with 2,600 mattresses for temporary accommodation, and temporary adequate during cold reception centres were open in Čepin and in Beli Manastir as well. and rainy weather. Challenges that characterized the first days were caused by the weather conditions, but also capacities – it was crowded, hot, there was a lack of police officers and volunteers, interpreters, portable toilets, baby food and other. During registration, a large number of persons had to wait in the sun and without access to sanitary facilities. In the temporary centre in Beli Manastir there were problems with electricity, water, lack of supplies and blankets. Because transport to borders with neighbouring countries was organized as soon as on the following day, this situation did not last. Only three days after the beginning of the crisis, Opatovac Camp was opened, with the accommodation capacity of approximately 4,000 persons. Accommodation was provided in tents, which were arranged in sectors. Beds and heated facilities were provided only for vulnerable groups. After registration, the Croatian Red Cross (hereinafter: CRC), together with volunteers, civil society organizations and international organizations, handed out water, food, 43

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