Report on the Performance of Activities of the National Preventive Mechanism for 2015 accommodation do not comply with the Execution of Prison Sentence Act or with international standards, which is also the case with accommodation conditions in police detention units of police administration bodies. When it comes to the procedures of depriving persons of their liberty, complaints pertain mostly to unprofessional and unethical or biased and selective treatment by police officers, as well as to the overstepping of authority. Persons with mental disorders have mostly contacted us regarding involuntary hospitalization and implementation of certain medical procedures without their consent. Patients with particular diagnoses have to bear a portion of the costs of involuntary placement in a psychiatric institution themselves, which is not acceptable. Consequently, funds for such costs should be provided in the state budget. Vulnerable groups of applicants for international protection were put in a more unfavourable position following the accommodation of all groups of migrants at the facility in Kutina. Additionally, the measures that were supposed to represent an alternative to detention were not implemented successfully enough. In September 2015 Croatia faced the refugee crisis but the passage of more than 550 thousand refugees did not significantly impact the day-to-day lives and security of the citizens. By the end of the year, the refugees travelling along the Balkan route and passing through Croatia were generally provided with the access to application procedures for international protection, as well as to free transport, healthcare, accommodation and the basic necessities of life. Residents of the homes for the elderly and people with disabilities are often not familiar with their rights or the decisions that pertain to them. Nevertheless, we found that the main reasons for the violations of their rights as well as for potentially degrading treatment lie in the staff’s insufficient familiarity with the international standards and national regulations pertaining to the rights of persons in institutional care, but also in the staff shortages in the institutions and their paternalistic attitude toward the users. Our recommendations, which have been detailed in the previous pages, represent possible ways of mitigating or eliminating systemic shortcomings in securing the respect for the rights of persons deprived of their liberty, which need to be addressed as soon as possible. 52

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