-68 While interviewing persons in a situation of vulnerability, it is particularly counterproductive for the interviewer to display signs of unease, anxiety and embarrassment. He/she should maintain composure if the interviewee becomes emotional or upset. He/she should also never imitate situations of abuse as this may cause emotional breakdown in the respondent. Moreover, if possible, the interviewer should avoid loaded terms, such as “abuse”, “rape” or “violence”. It should be made clear to the interviewee that he/ she can ask for a break at any time. These may be required more frequently in the case of detainees in a situation of vulnerability.100 As the main aim of the interview is to obtain the respondent’s account of the events and circumstances, the interviewer needs to rely on some means of encouragement. One such means is probing. There are several techniques of probing: silent expectation, open encouragement (“yes, yes”, “aha”), requests for details and elaborations (“Did anything else happen?”; “Is there more on this you can tell me?”), and repetition of respondent’s statements etc. Some interviewers use the so-called “cognitive interviewing procedures” (CI) for recall of the events. These include mental context reinstatement (i.e. putting someone back into the context where the event occurred), changing the order of recall, and changing perspective (imagining viewing the events from a different perspective)101 and others. These are useful techniques, which however require extensive training of the interviewers. The detention monitor should be conscious at all times that the interview is a unique and one-off event, and that there will normally be no possibility to return to the same respondent. This is why all details of names, places and time should be very carefully clarified and properly recorded. Upon closing the interview, the interviewer usually asks whether the respondent has anything else to add and, if appropriate, provides contacts in case the respondent wants to communicate in the future. The interviewer should ensure that the respondent is not distressed and is in a positive state of mind. Thus, even if the interview was not very informative, the interviewer should not show disappointment. 100. Ibid., p. 71. The authors of this useful manual recommend using a “touch card”, i.e. a card placed beside the interviewees, which they can touch when they want a break. 101. See for more detail: Miller, K. et al., Cognitive Interviewing Methodology, New Jersey, Wiley, 2014.

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