problems that require a large budgetary commitment or a
commitment of personnel for their elimination.
The police stations must be hygienic, well-kept and equipped with functioning heating
systems.
2.6.8
Call bells in detention rooms that can be switched off
During a visit to the Lehen police station, the commission found that
the call bell in a detention room had been deactivated. Under the
Code of Conduct for Detention, inmate cells are to be equipped with
suitable facilities for contacting the guards. This requirement is
generally satisfied by installing a call bell system.
The NPM finds it completely understandable that certain retractable
persons can seriously disrupt operations by continuously utilising the
call bell system. However, the ability to switch off the call bell system is
problematic from a human rights perspective because incarcerated
persons will then have no ability to contact the guards. If the bell is
switched off, there can be no response to the needs of the prisoners
and to any emergency situations, particularly – as in this specific case
– if the guards forget to (re-)activate the call bell system.
Contacting the guards
Therefore, the solution to this problem is not to switch the call bell
system off and thereby circumvent the provisions of law. In general,
the call bell in a detention room should always be activated and
acoustically audible. Under CPT standards (p. 16, margin no. 48),
persons in police custody must always be able to contact the guards.
In agreement with the Federal Ministry of the Interior, the police
department of Salzburg stated that no call bells capable of being
switched off will be installed in the future and that the call bells
currently in use will be gradually removed. This will guarantee that it
will be technically impossible to switch call bells off in the future. If
deactivation is still possible during the transitional period, the call bells
must remain activated at all times.
Deactivation no longer
possible in the future
A permanently activated call bell system must be provided so that persons in police custody
can always contact the guards.
2.6.9
Voluntary stay in a locked room
During a visit to the Bad Ischl police station, the commission
determined that a person was offered the option of resting in a
detention room between two interrogations. During this period of time,
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