110 ANNUAL REPORT 2015 WHAT DID THE CASES CONCERN? All concluded cases 15.6% 44.1% 18.0% Total cases 4,860 Investigations 13.1% 2.1% 1.1% 10.2% 7.1% 66.3% 8.9% 1.8% 11.7% Total cases 1,009 Cases with criticism, formal or informal recommendations etc. 14.1% 29.5% 13.4% Decisions Total cases 156 1.3% General issues1 Actual administrative activity Case processing 41.7% Case processing time Miscellaneous 1) The category ‘General issues’ comprises, for instance, the overall conditions in specific institutions and issues or themes relevant to several institutions. In monitoring cases, the main topic is normally ‘General issues’.