Police detention centres X The food for detainees in detention centres shall be balanced in accordance with nutritional science and in sufficient quantity. X Suitable measures shall be taken in detention centres to ensure the relevant cooling of all inside rooms. X The Federal Ministry of the Interior should organise measures that facilitate psychiatric advice and treatment by means of video consultation. X The Federal Ministry of the Interior shall ensure that every detainee in detention centres promptly receives curative medical care in accordance with leading edge science. 2.6.12 Positive observations On several monitoring visits the commissions observed the high level of cooperation of the staff and the correct way they dealt with the detainees. Vienna police detention centre On the visit to Hernalser Gürtel police detention centre in March 2020, the commission designated the poster made by an officer for the detainees that showed the prayer times or the sunrise and sunset times an example of best practice. The commission also welcomed the installation of lockable lockers for storing the detainees’ personal belongings in the single cell area. Furthermore, it considered the practice of the officers working in this area to allow the detainees to take their meals outside of the single cells positive. The commission was pleased on the monitoring visits to Hernalser Gürtel police detention centre in July 2020 and Roßauer Lände police detention centre that the detainees in arrivals quarantine were also able to visit the tobacconist’s and the canteen. Wiener Neustadt police detention centre In Wiener Neustadt police detention centre, which is used exclusively for holding prisoners serving administrative penalties, the commission observed that the form of detention was open. This is remarkable because detention in the open section is reserved for detainees awaiting forced return as a matter of principle. In addition, the commission praised the cleanliness of the cells and common rooms for the detainees. Eisenstadt police detention centre The commission considered the 24/7 availability of medical staff positive on their monitoring visit to Eisenstadt police detention centre. Bludenz police detention centre On the monitoring visit to Bludenz police detention centre, the detainees praised the respectful behaviour of the staff and the range of permanently accessible games, magazines and books. The commission commended that the staff focussed on providing the best possible treatment of the detainees during the first nationwide lockdown and on the day of the visit. This also included the opportunity to make video calls using their own mobile phones in the arrivals cell that is under video surveillance. 153