126 | Annual Report 2019 Cases concluded in 2019 – by authority etc. Authority etc. with prime responsibility1 Other forms of Rejections processing and for formal With criticism, Without criticism, assistance to reasons formal or informal formal or informal citizens recommendations recommendations Investigations etc. Total cases etc. E. Institutions etc. outside the Ombudsman’s jurisdiction 1. Courts etc., cf. section 7(2) of the Ombudsman Act 2. Dispute tribunals, cf. section 7(3) of the Ombudsman Act 3. Other institutions, associations, enterprises and persons outside the Ombudsman’s jurisdiction Total 0 0 0 72 72 0 0 0 22 22 0 0 0 0 6 6 334 428 340 434 0 0 380 34 414 105 720 3,771 978 5,574 F. Cases not relating to specific institutions etc. Grand total (A-F total)