Annual Report 2015
not all behaviour was properly recognised, it is possible that physical restraints or
seclusion were implemented unnecessarily. Nor was sufficient consideration given to
first applying a psycho-social or behavioural intervention, thereby preventing having
to use physical restraints or seclusion. The IGZ was required to perform
enforcement activities at a couple of institutions, also because their policy and
practice with respect to the restriction of freedom were inadequate.
Similar shortcomings were identified by the IGZ when it investigated problem
behaviour by persons suffering from dementia. Institutions varied in their efforts to
analyse the problem behaviour of a client suffering from dementia. At half of the
institutions, no efforts were made to identify the causes of problem behaviour. All
institutions inspected used treatments involving psychoactive drugs. The use of such
drugs was not always known to all staff. At most institutions, an insufficiently wellconsidered and, in particular, too informal an evaluation was performed to assess
the effectiveness of a treatment involving psychoactive drugs.
In 2016, too, the IGZ will review the implementation of the Psychiatric Hospitals
(Compulsory Admission) Act with respect to the care provided to the disabled and
the elderly.
Mental healthcare
On 4 June 2015, the IGZ published its "Report on the investments by mental
healthcare institutions to reduce the use of seclusion measures; further action
required to meet ambitions". This report showed that mental healthcare institutions
had, over the past few years, implemented many improvements to prevent and
further reduce the use of seclusion measures. However, there were some
differences in the speed by which the mental healthcare institutions implemented
improvements. A small group of institutions was constantly working on effecting
improvements and using standards featuring an intensive, person-oriented approach
that went beyond the standards used by the IGZ for its study. The number and
duration of the seclusion measures used had gone down further at these institutions
and many seclusion rooms had been put out of service. About one third of the
institutions were less rapid with implementing these standards and they needed
more time and supervision by the IGZ to improve matters. Six of the institutions
required a great deal of time and pressure by the IGZ to implement the desired
improvements. In May 2015 and October 2015, the IGZ organised two invitational
conferences with all parties in the field, for the purpose of jointly laying down a new
assessment framework. This framework allows mental healthcare institutions to
reduce the use of both seclusion and segregation measures. All mental healthcare
institutions are currently working on implementing this new assessment framework.
The IGZ in the last quarter of 2015 inspected eight mental healthcare institutions
where it expected, on the basis of various sources of information26, that the risks of
seclusion measures being used on patients overly quickly or for a longer period or of
patients being faced with overly restrictive house rules was high. During these eight
inspections, the IGZ assessed seven compulsory treatments against the provisions
of the Psychiatric Hospitals (Compulsory Admissions) Act and fifteen uses of
seclusion measures against the four standards for reducing the use of such
measures. Two of the seven compulsory treatments were performed without
observing due care, the IGZ found. Both treatments took place within the same
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